1. Information We Collect

We may collect the following types of information:

• Contact details: name, phone number, email address
• Booking information: lesson type, date, location, participant age
• Payment details: handled securely by our payment provider (we do not store card information)
• Communication: messages or inquiries you send to us

We only collect information that is necessary to provide our services.

2. How We Use Your Information

Your information is used to:

• Manage bookings and communicate with you
• Provide ski or climbing lessons
• Improve our services
• Handle payments and receipts
• Meet legal or safety requirements

We do not sell or share your information with third parties for marketing.

3. Data Storage and Security

We store your information securely and take reasonable steps to protect it from unauthorized access, loss, or misuse. Only authorized personnel have access to your data.

4. Sharing of Information

We may share information only when necessary:

• With payment processors for secure transactions
• With authorities if required by law or for safety reasons

We do not share your data with advertisers or unrelated third parties.

5. Your Rights

You have the right to:

• Request access to the information we hold about you
• Ask for corrections or deletion of your data
• Withdraw consent for communication
• Request that we limit or stop processing your information

To exercise these rights, contact us at the email provided below.

6. Data Retention

We keep your information only as long as necessary for booking, legal obligations, or customer service purposes. After that, it is securely deleted.

7. Cookies and Website Use

If our website uses cookies, they are only for basic functionality and analytics. You can disable cookies in your browser settings.